Prescriptions

Help from your pharmacy

Did you know that your local pharmacy can help you with a lot of minor ailments?

Please refer to our medication policies which may affect how we prescribe certain medications. Please be assured that your health and safety remain our top priorities.

Ordering repeat prescriptions

We do not take repeat prescription requests over the phone or email.

NB: We DO NOT prescribe sedating drugs for Fear of Flying.

Collecting your prescription

Repeat prescriptions are only given after they are agreed with the doctor and entered onto your repeat record. A minimum of 72 hours’ notice (3 full working days) is required for processing a prescription. Please allow extra time for weekends and public holidays. All requests made after 12:00pm will be counted/processed the following day.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

Due to the volume of calls that we receive, we would be grateful if you would refrain from telephoning the surgery to ask if your Prescription or Med 3 (Fit Note) is ready for collection.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time at any pharmacy that accepts repeat prescriptions.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS UK website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Order repeat prescriptions, and learn how pharmacists can help you with medicines and medical advice.

Non-urgent advice: Queries regarding Pharmacies

We can at times have a number of queries regarding Prescription Processing issues with local Pharmacies. Please be advised we cannot help, or control local pharmacy processing times or handle complaints or concerns about any pharmacy. If you have concerns about Pharmacy processing times or any other issues we advise you to contact the Pharmacy directly.

Emergency Medications Protocol

Due to an unusually high number of requests for emergency repeat prescriptions the doctors at Links Medical Centre have devised a new protocol.

The medications listed below will be issued at short notice as an emergency (Via Emergency Doctor) if a patient has run out of all medication that day.

If your medication is not on the undernoted list then your request will be processed in the usual manner.

Emergency Medications List:

  • Insulin all types e.g. Lantus, Novorapid, Actrapid, Humulin
  • Antiepileptics if used for epilepsy Sodium Valproate (Epilim), Carbamazepine (Tegretol)
  • Lamotrigine, Phenytoin, Levetiracetam (Keppra), Reliever inhalers Salbutamol, Salamol, or Ventolin only.
  • Antipsychotics Lithium (Priadel), Quetiapine, Chlorpromazine, Olanzapine, Aripiprazole, Risperidone Methadone.
  • Emergency antibiotics and steroids if a patient has COPD and they are on their repeat prescriptions.
  • GTN Spray Glyceryl Trinitrate. Anticoagulants for blood clots – Warfarin, Apixaban, or Dalteparin
  • Cancer patient/palliative patients medications
  • Parkinsons medications Levodopa, Carbidopa (Sinemet). Hydrocortisone tablets if taking this medication every day.

Regular inhalers will not be issued as an emergency.

Antidepressant medications have a long half-life. This means that the antidepressant medication will still be in your system for at least 48 hours and probably longer. You should come to no harm if you miss a day or two of these medications.

We will process your request as quickly as possible and recommend you check back with us in 48 hours.
It is also important you attend regular check-ups with the doctor whilst you are on these medications.
Please try the local pharmacy who will be able to advise you of over the counter pain medications.
It is really important to keep organised with your medications.

Please consider setting a reminder on your phone or writing a note in your diary the week before they are due to finish.

Have you considered registering with a local pharmacy? The pharmacy will reorder medications for you and provide you with emergency prescriptions if you run out.
ADHD medications are a controlled drug and potentially dangerous. As such they are only to be prescribed when a patient remains under regular review of a psychiatrist for safety reasons.

The “shared care agreement”, which many private psychiatrists often quote, is an agreement between GPs and NHS psychiatrists and does not automatically cover private services.

Over recent years there has been a significant increase in demand for assessment for ADHD and as a result the NHS Lothian waiting list is currently several years long. On top of this GP services continue to be significantly underfunded year on year whilst struggling with an ever increasing workload. Understandably many patients have turned to the private sector for access to diagnosis and medication. Until recently patients who received a private diagnosis could then be referred directly in to the NHS Lothian service for annual review with a much shorter waiting list than that of a full assessment.

GP practices were notified on 04/03/25 that this is no longer to be the case. From now on any new patients receiving a private ADHD diagnosis and referred on to NHS services will be added to the bottom of the NHS assessment clinic waiting list with a several year wait.

As a result, Links Medical Centre will not be taking over any new prescriptions for ADHD medications if a patient has only been seen by private psychiatry services.

If we had agreed to take over your prescription prior to March 2025, or if you are under the NHS review system, we will continue to provide your prescription as long as you attend routine monitoring as requested.
The above guidance may be subject to change dependent on practice workload and ongoing guidance from NHS Lothian.

Any feedback or complaints about this issue should be directed to The Patient Experience Team: Mainpoint, 102 Westport Edinburgh EH3 9DN  Telephone: 0131 536 3370 (9am – 2pm) Email: LOTH.feedback@nhs.scot 
It has been agreed across Edinburgh that the prescribing of GLP-1RA medications for weight loss is NOT GMS work and practices have no obligation to take this on.  This position is fully supported by the LMC and further supported by the SGPC.

This position applies to the GLP-1RA indication for weight loss and does not apply to the diabetes indication which is a separate issue.

The potential benefit of these medications in terms of weight loss is not being questioned by this advice.  
Supporting patients wishing to lose weight should form a key part of any public health strategy, however careful consideration needs to be given to the practicalities of delivering such a service.  Time and appointments are needed to assess patients, provide dietary advice, demonstrate how to use the medication, issue prescriptions, monitor response and any adverse effects.  

General Practice has neither time nor appointments to offer and therefore there is no capacity to take on this new, unfunded, workstream.

General Practice has enormous potential, but a longstanding lack of investment has degraded our service to such an extent that delivering just a basic level of care is now a daily challenge.  The constant shift of work to General Practice without accompanying resource cannot continue.  

If there are any questions about this advice, please do not hesitate to get in touch with the LMC reps or office team.  We would be interested to hear of any issues encountered on this topic.  

There is a separate ongoing issue about the private prescriptions of GLP1-RA and other drugs but we will address that separately.

Additional Information

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

On rare occasions, medicines can have an adverse effect. If you experience any such issues, please get on touch with the surgery immediately. An App is available for reporting adverse reactions.
Download the Yellow Card mobile app
If you are taking medicines abroad, it is advisable to check UK rules and those of the country that you are visiting. Please talk to your doctor or practice nurse at least two months before making your trip abroad. If you need regular medication for a stable long-term health condition, your GP may prescribe a maximum of three months’ supply if you are going abroad. 

The NHS does accept responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. However, if a person is going to be abroad for more than 3 months, then they are only entitled (at NHS expense) to a sufficient supply of regular medication in order to get to their destination, where they should then find an alternative supply of that medication.

Patients residing abroad for a period of more than 3 months should be removed from the registered patient list. Your GP is not responsible for prescribing medication required for conditions which may arise while travelling e.g. diarrhoea medicine, travel sickness, diazepam for anxious flyers.

Please visit: NHS Inform  for further information and guidance.

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

Please note that the practice is unable to phone through urgent requests for controlled drugs to your local pharmacy. These prescriptions must either be uplifted for in person or by the pharmacy and signed for.
Opioids provide pain relief by acting on areas in the spinal cord and brain to block the transmission of pain signals. Opioids are considered to be some of the strongest painkillers available and are used to treat pain after surgery, serious injury and cancer. Examples of these include codeine, dihydrocodeine and co-codamol (which contains paracetamol and codeine).

What dose of opioid should I take?

The correct dose of any medicine is the lowest dose that produces a noticeable benefit. It is not usual to get complete relief of pain from opioids. Your GP may recommend an “opiate trial” for 2-3 weeks, then review if the benefits of taking the medication outweigh the risks. You should always take the correct dose of prescribed medicines. If you feel the dose isn’t enough, or if the side effects interfere with your life, discuss this with your GP.

What are the possible side effects?

When you first start taking opioids you can get some side effects, which usually stop after a few days. These include:
feeling dizzy
feeling sick (nausea)
being sick (vomiting)
feeling sleepy If pain has affected your sleep, opioids may help you to recover your normal pattern of sleep, but they should not make you drowsy in the daytime. Opioid medicines can cause some problems when you take them for long periods of time.
These problems include:
constipation*
itching
weight gain
lack of sex drive
* This is common when taking opioids and does not tend to go away the longer you take opioid medicines. You may need to try laxatives to treat constipation.

Can I drink alcohol?

Alcohol and opioids both can cause sleepiness and poor concentration. You should avoid alcohol completely when you first start on opioids or when your dose has just been increased.

Will my body get used to opioid medicines?

Opioids can become less effective with time (this is called tolerance) meaning your body has got used to the pain relieving effect of the medicine. You can also become dependent on opioid medicines (dependence).

What about addiction to opioids?

It is rare for people in pain to become addicted to opioids. People who are addicted to opioids can:
feel out of control about how much medicine they take or how often they take it
crave the drug
continue to take the drug even when it has a negative effect on their physical or mental health

Can I take this medicine long-term?

While opioids can have a positive benefit for some people living with long-term pain they can have serious consequences when they are not providing sufficient benefit or are being taken in a manner that was not intended. It is important to consider the risks and benefits of continued opioid therapy with your prescriber on a regular basis. Recent medical literature suggests that the risks to your health increase significantly when prescribing opioids at high doses for a long period of time.

Further prescribing information and guidance
Antibiotics

Each year 25% of the population visit their GP for a respiratory tract infection (eg sinus, throat or chest infection). These are usually caused by viruses.

For patients who are otherwise healthy, antibiotics are not necessary for viral infections.

These infections will normally clear up by looking after yourself at home with rest, plenty of fluids and paracetamol.

  • Ear infections typically last 4 days: 89% of cases clear up on their own
  • A sore throat typically lasts 7 days: 40% of cases clear up after 3 days and 90% after 7 days without antibiotics
  • Sinusitis typically lasts 17 days: 80% clear up in 14 days without antibiotics
  • Cough/bronchitis typically lasts 21 days: Antibiotics reduce symptoms by only 1 day

Antibiotics only work for infections caused by bacteria.

Taking unnecessary antibiotics for viral infections should be avoided because they may not be effective next time you have a bacterial infection.

Generic named drugs

In accordance with NHS recommendations most prescriptions will have the generic name rather than the brand name. The effectiveness and safety of the generic preparation is identical to that of the brand name. If you are at all uncertain please check with us.

A generic drug or other product is one that does not have a trademark and that is known by a general name, rather than the manufacturer’s name.

Going Abroad?

If you are concerned about taking medication abroad you can visit your local community pharmacy who are well placed to provide the information that is needed, and can also advise on a wide range of travel-related health issues.

Information for patients requesting diazepam for a fear of flying

The Doctors have taken the decision not to prescribe diazepam in cases where the there is a fear of flying. There are a number of reasons for this that are set out below.

  1. Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.
  2. Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than 4 hours.
  3. Whilst most people find benzodiazepines like diazepam sedating, a small number of people experience the opposite effect and may become aggressive. Benzodiazepines can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.
  4. According to the national prescribing guidelines that doctors follow (the British National Formulary, or BNF) benzodiazepines are not allowed to be prescribed in cases of phobia. Thus your doctor would be taking a significant legal risk by prescribing diazepam for fear of flying as it is going against these guidelines. Benzodiazepines are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.
  5. Diazepam and similar drugs are illegal in a number of countries. They may be confiscated or you may find yourself in trouble with the police.
  6. Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

Medicines in Scotland: What’s the right treatment for me?
Medicines requested by Hospital Specialists

Specialists will often suggest particular medication at a hospital appointment and ask us to prescribe for you. To ensure your safety we do need to receive written information from the specialist before prescribing. Sometimes a medicine is suggested that is not in our local formulary. There is nearly always a close alternative, and specialists are told that we sometimes make suitable substitutions when you are referred. We will always let you know if this is the case.

Medicines, Care and Review Service

The NHS Medicines, Care and Review Service is a voluntary service for people with long-term conditions. It’s available at all community pharmacies across Scotland.

You can only use this service if you’ve registered with a community pharmacy.

Polypharmacy: Manage Medicines

You may have heard people referring to Polypharmacy. It means lots of medicines. A medicine review is particularly useful for people who take a lot of medicines; for these people their medicines review may be called a Polypharmacy Review.

Private Prescriptions

A GP in the surgery can only provide a private prescription if the medication is not available on the NHS.

A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately is unable to issue an NHS prescription.

The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it.

Non-repeat items (acute requests)

Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Surgery Overseas

Regarding pre-operative and post-operative care from patients who are considering surgery abroad. The Scottish Government & NHS Scotland have issued the below guidance to all GP Practices in Scotland:

While the NHS in Scotland will always provide emergency care where necessary, all routine pre and post-operative care should be part of the package of care purchased by the individual patient.

  • There will be no obligation on NHS Boards to provide such routine pre and post-operative care.
  • In the event of a patient advising a healthcare professional of plans to travel overseas for privately arranged and purchased surgery, they should be advised firstly that this is not recommended, and secondly that there will be no obligation on their local NHS Board to provide routine pre and post-operative care. All care required should be provided within the package of care sold by the overseas provider.
Strong painkillers and driving

You may have noticed that the label on your painkiller medicine says: “May cause drowsiness. If affected do not drive or operate machinery. Avoid alcoholic drink.”

Your doctor or nurse may also have discussed side effects of your painkillers with you.

Strong painkillers (or opioids) affect each person in a different way. They can make some people drowsy and reactions can be slower than usual. This may be worse if you take other medicines that cause drowsiness or if you drink alcohol. If you are someone who drives you may be wondering if it is safe for you to drive. The following information will help you to decide.

  • You must not drive if you feel sleepy
  • You must not drive after drinking alcohol or taking strong drugs which have not been prescribed or recommended by your doctor for example, cannabis.
  • You must not drive if you start taking other drugs that cause sleepiness, either prescribed by your doctor or bought from the chemist for example, hay fever medicine.
  • You must not drive on days where you have had to take extra (breakthrough or rescue) doses of a strong painkiller.
When on holiday in UK or living temporary outside the Practice area

If you are staying outside the practice area for holidays, work etc. we are unable to send prescriptions by post/email/fax. You should register with a practice as a temporary resident and request the medication. The Practice will contact us to confirm what medication you are currently being prescribed. Alternatively depending on your location some pharmacies may be able to provide the medication for you.